Shelby Lui <p><a href="#01">What does Cush Potatoes Pillows mean?</a></p> <p><a href="#02">How long will it take to get my order?</a></p> <p><a href="#03">Can I still order an item if it is on backorder?</a></p> <p><a href="#04">Do you shipping to international addresses?</a></p> <p><a href="#05">Where do you get your fabrics from?</a></p> <p><a href="#06">Are your pillows customizable? Can I get it in other colours?</a></p> <p><a href="#07">How accurate are the pictures shown from the actual pillow that I would receive?</a></p> <p><a href="#08">What are your pillow inserts made of?</a></p> <p><a href="#09">Do you offer/sell fabric swatches?</a></p> <p><a href="#10">Can I host pillow parties?</a></p> <p><a href="#11">Do you offer a designer discount at all?</a></p> <p><a href="#12">Can I pay using another method other than PayPal?</a></p> <p><a href="#13">Do you offer Free shipping?</a></p> <p><a href="#14">I have a discount code. How do I use it?</a></p> <p><a href="#15">Can I showcase my Cush Potatoes Pillow?</a></p> <p><a href="#16">Where can I buy Cush Potatoes Pillows and visit them in person?</a></p> <p><a name="01"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>What does Cush Potatoes Pillows mean?</h2><br /> <p>Really? Do we need to answer this one? Well, think of a person who sits on their couch being ridiculously good looking. Now think of us… well not us, but our Cush Potatoes Pillows being that person instead, well not a person, but a pillow.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="02"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>How long will it take to get my order?</h2><br /> <p>For our standard stocked items, our regular lead time is 5-10 business days plus shipping time. All of our items are custom and made to order. Our lead time is slightly longer but you get a better quality product.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="03"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Can I still order an item if it is on backorder?</h2><br /> <p>If an item is backordered, then the lead time will be 11-14 business days plus shipping time. Yes you can still order it but it will take us a little bit longer to get it to you. We will email you and let you know if a particular pillow is on backorder.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="04"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Do you shipping to international addresses?</h2><br /> <p><a href="/pages/contact-us/">Please contact us</a> with your address and we can try to see if we can accommodate your location.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="05"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Where do you get your fabrics from?</h2><br /> <p>Our fabrics are not just from one specific source. Some are from the US, some are from Asia and of course some are from Canada. We look around around the world for the fabrics that call to us&#8230; the ones that we believe are worthy of becoming a Cush Potato Pillow. </p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="06"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Are your pillows customizable? Can I get it in other colours?</h2><br /> <p>Sorry our pillows are not customizable at this time. We will be working on implementing some sort of customization options in the future though.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="07"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>How accurate are the pictures shown from the actual pillow that I would receive?</h2><br /> <p>Because every monitor is different, there will always be variation between the colour shown and the actual fabric. As well because all our pillows shown on the site are 3D reproductions, they cannot all be 100% accurate but we strive to be as close as possible. If accurate colour is a great concern, we recommend getting a fabric swatch from us before buying.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="08"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>What are your pillow inserts made of?</h2><br /> <p>Our pillow inserts are 100% new pure white polyester.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="09"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Do you offer/sell fabric swatches?</h2><br /> <p><a href="/pages/contact-us/">Please contact us</a> and we&#8217;ll see if we might be able to accommodate your needs.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="10"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Can I host pillow parties?</h2><br /> <p>Um&#8230; sure, why not. In fact we encourage it! Go ahead. Tell your pillows to invite their pillows. Let them all have a chance to be oohed and aahed at.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="11"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Do you offer a designer discount at all?</h2><br /> <p>Yes! For interior designers, architects and retail buyers. Unfortunately not on our discounted or sale items but all our regular items are fair game. <a href="/pages/contact-us/">Please contact us</a> for more details. You will require a business card and a resale certificate to qualify.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="12"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Can I pay using another method other than PayPal?</h2><br /> <p>In the very near future, yes. We will be including Visa and Mastercard credit card options. </p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="13"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Do you offer Free shipping?</h2><br /> <p>We currently provide free shipping on orders that are over $200 <span class="caps">CDN</span> before shipping and taxes.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="14"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>I have a discount code. How do I use it?</h2><br /> <p>When you are ready to place your order, proceed to the shopping cart, review your order and click &#8216;checkout&#8217;. Fill out your email, shipping and billing address and submit. The page that follows will allow you to input your Cush Potatoes Pillows discount code. Some of our discount codes have expiry dates.</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="15"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Can I showcase my Cush Potatoes Pillows?</h2><br /> <p>Lets do it! <a href="/pages/contact-us/">Contact us</a> and let us know which pillows you&#8217;ve used and where. We&#8217;ll upload the pictures for everyone to see so your Cush Potatoes Pillows can share in the experience too!</p><br /> <p><a href="#top">Back to Top</a></p></p> <p><a name="16"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div><br /> <h2>Where can I buy Cush Potatoes Pillows and visit them in person?</h2><br /> <p>If you&#8217;re in the Vancouver, BC area you can visit our pillows in store. <a href="/pages/where-to-buy/">See a list of retail stores of where to buy.</a></p><br /> <p><a href="#top">Back to Top</a></p></p> 2009-09-17T22:11:52-07:00 frequently-asked-questions-faqs 3491162 2009-09-17T22:11:52-07:00 344552 2010-02-26T00:31:24-08:00 <p><a href="#01">What does Cush Potatoes Pillows mean?</a></p> <p><a href="#02">How long will it take to get my order?</a></p> <p><a href="#03">Can I still order an item if it is on backorder?</a></p> <p><a href="#04">Do you shipping to international addresses?</a></p> <p><a href="#05">Where do you get your fabrics from?</a></p> <p><a href="#06">Are your pillows customizable? Can I get it in other colours?</a></p> <p><a href="#07">How accurate are the pictures shown from the actual pillow that I would receive?</a></p> <p><a href="#08">What are your pillow inserts made of?</a></p> <p><a href="#09">Do you offer/sell fabric swatches?</a></p> <p><a href="#10">Can I host pillow parties?</a></p> <p><a href="#11">Do you offer a designer discount at all?</a></p> <p><a href="#12">Can I pay using another method other than PayPal?</a></p> <p><a href="#13">Do you offer Free shipping?</a></p> <p><a href="#14">I have a discount code. How do I use it?</a></p> <p><a href="#15">Can I showcase my Cush Potatoes Pillow?</a></p> <p><a href="#16">Where can I buy Cush Potatoes Pillows and visit them in person?</a></p> <a name="01"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>What does Cush Potatoes Pillows mean?</h2> <p>Really? Do we need to answer this one? Well, think of a person who sits on their couch being ridiculously good looking. Now think of us… well not us, but our Cush Potatoes Pillows being that person instead, well not a person, but a pillow.</p> <p><a href="#top">Back to Top</a></p> <a name="02"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>How long will it take to get my order?</h2> <p>For our standard stocked items, our regular lead time is 5-10 business days plus shipping time. All of our items are custom and made to order. Our lead time is slightly longer but you get a better quality product.</p> <p><a href="#top">Back to Top</a></p> <a name="03"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Can I still order an item if it is on backorder?</h2> <p>If an item is backordered, then the lead time will be 11-14 business days plus shipping time. Yes you can still order it but it will take us a little bit longer to get it to you. We will email you and let you know if a particular pillow is on backorder.</p> <p><a href="#top">Back to Top</a></p> <a name="04"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Do you shipping to international addresses?</h2> <p><a href="/pages/contact-us/">Please contact us</a> with your address and we can try to see if we can accommodate your location.</p> <p><a href="#top">Back to Top</a></p> <a name="05"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Where do you get your fabrics from?</h2> <p>Our fabrics are not just from one specific source. Some are from the US, some are from Asia and of course some are from Canada. We look around around the world for the fabrics that call to us... the ones that we believe are worthy of becoming a Cush Potato Pillow. </p> <p><a href="#top">Back to Top</a></p> <a name="06"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Are your pillows customizable? Can I get it in other colours?</h2> <p>Sorry our pillows are not customizable at this time. We will be working on implementing some sort of customization options in the future though.</p> <p><a href="#top">Back to Top</a></p> <a name="07"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>How accurate are the pictures shown from the actual pillow that I would receive?</h2> <p>Because every monitor is different, there will always be variation between the colour shown and the actual fabric. As well because all our pillows shown on the site are 3D reproductions, they cannot all be 100% accurate but we strive to be as close as possible. If accurate colour is a great concern, we recommend getting a fabric swatch from us before buying.</p> <p><a href="#top">Back to Top</a></p> <a name="08"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>What are your pillow inserts made of?</h2> <p>Our pillow inserts are 100% new pure white polyester.</p> <p><a href="#top">Back to Top</a></p> <a name="09"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Do you offer/sell fabric swatches?</h2> <p><a href="/pages/contact-us/">Please contact us</a> and we'll see if we might be able to accommodate your needs.</p> <p><a href="#top">Back to Top</a></p> <a name="10"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Can I host pillow parties?</h2> <p>Um... sure, why not. In fact we encourage it! Go ahead. Tell your pillows to invite their pillows. Let them all have a chance to be oohed and aahed at.</p> <p><a href="#top">Back to Top</a></p> <a name="11"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Do you offer a designer discount at all?</h2> <p>Yes! For interior designers, architects and retail buyers. Unfortunately not on our discounted or sale items but all our regular items are fair game. <a href="/pages/contact-us/">Please contact us</a> for more details. You will require a business card and a resale certificate to qualify.</p> <p><a href="#top">Back to Top</a></p> <a name="12"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Can I pay using another method other than PayPal?</h2> <p>In the very near future, yes. We will be including Visa and Mastercard credit card options. </p> <p><a href="#top">Back to Top</a></p> <a name="13"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Do you offer Free shipping?</h2> <p>We currently provide free shipping on orders that are over $200 CDN before shipping and taxes.</p> <p><a href="#top">Back to Top</a></p> <a name="14"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>I have a discount code. How do I use it?</h2> <p>When you are ready to place your order, proceed to the shopping cart, review your order and click 'checkout'. Fill out your email, shipping and billing address and submit. The page that follows will allow you to input your Cush Potatoes Pillows discount code. Some of our discount codes have expiry dates.</p> <p><a href="#top">Back to Top</a></p> <a name="15"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Can I showcase my Cush Potatoes Pillows?</h2> <p>Lets do it! <a href="/pages/contact-us/">Contact us</a> and let us know which pillows you've used and where. We'll upload the pictures for everyone to see so your Cush Potatoes Pillows can share in the experience too!</p> <p><a href="#top">Back to Top</a></p> <a name="16"></a><div style="width: auto; height: 1px; background: url(http://cdn.shopify.com/s/files/1/0034/4552/assets/bg_dots_horizontal_light_grey.gif); repeat-x top;"></div> <h2>Where can I buy Cush Potatoes Pillows and visit them in person?</h2> <p>If you're in the Vancouver, BC area you can visit our pillows in store. <a href="/pages/where-to-buy/">See a list of retail stores of where to buy.</a></p> <p><a href="#top">Back to Top</a></p>