Customer Help

We want your buying experience at Cush Potatoes Pillows to be simple and easy. However, we know that you may have some additional questions.

FAQs | Contact Us | Returns & Refunds | Payment & Pricing | Shipping & Delivery | Corporate


FAQs


For some of our everyday questions, please read some of our Frequently Asked Questions.


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Contact Us


For questions regarding product, shipping or just about anything, please fill out our contact us form.


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Returns & Refunds


Customer pays return shipping. Sale and discounted purchases are final (includes coupon codes).


Item(s) must be received by Cush Potatoes Pillows within 14 days of final delivery receipt to customer. Customers must also contact Cush Potatoes Pillows within 2 calendar days of receiving their item(s) of their intent to return.


Items must be in original condition with all packaging and all hang tags still attached.


A restocking fee of 5% applies to all returns. A restocking fee of 20% applies to all returns the Cush Potatoes Pillows is not notified about.


Once we receive the item(s) we’ll process the return, issue a refund, and send you a return receipt confirmation email.


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Payment & Pricing


We currently accept PayPal. We will be offering independent Visa and Mastercard credit card payments very shortly. Thanks for your patience.


All pricing is subject to change at anytime.


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Shipping & Delivery


All Cush Potatoes pillows are individually crafted, so please allow 5-7 business days for production time plus delivery time. Please allow 10-12 business days for backordered items plus delivery time.


We ship our pillows via Canada Post and FedEx. We currently ship to Canada and the United States (expect Alaska and Hawaii).


International customers, please contact us.


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Corporate


Cush Potatoes Pillows Inc.
3800 Kilby Court, 2nd Floor
Richmond, BC  V6X 3M9
Canada


Phone or Fax to 1.604.295.6375 or


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Beanstream Secure Electronic Payment Processing

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Mastercard, Visa, American Express and PayPal are proudly accepted by Cush Potatoes Pillows